Service 08
Pick & pack.
From single-item dispatches to multi-piece kits and full campaign packs, we pick, assemble, pack and ship out of our Warwick Farm warehouse with tracking on every parcel.
What it is
Kits assembled, parcels out the door.
We hold your stock, print, merch, samples, swag, and turn orders into ready-to-ship parcels. Single items, complex multi-component kits or store-by-store campaign packs, all picked accurately and packed so they arrive properly.
Connect orders via our portal, API, EDI or just send a spreadsheet, whatever's easiest for your team.
What's included
What you get with us.
Scan-verified picking
Every line scanned at pick, accuracy >99.8% on every order.
Custom kit assembly
Multi-piece kits with consistent layout, tissue, ribbon, premium feel where it matters.
Branded packaging
Printed outers, branded tape, custom inserts and personalised notes.
Same-day cut-off
Orders in by 1pm ship same day, most go nationwide on courier or Australia Post.
Carrier choice
Australia Post, StarTrack, Couriers Please, TNT, Toll, rated per consignment.
Tracking notifications
Recipients (or your team) get tracking emails automatically as parcels move.
Common jobs
What people use it for.
New hires, new customers.
PR seeding, content kits.
Store-by-store kitting.
Booth packs ready for crew.
Pharma, hospitality, retail.
Lanyards, programs, swag.
Shopify, WooCommerce direct.
Recognition, milestone, EOY.
How it works
From order to doorstep.
- 01
Onboard stock
Receive, QC, photograph and bin-locate each SKU into our WMS.
- 02
Order in
Portal, API, EDI, spreadsheet or eCommerce integration.
- 03
Pick & pack
Scan-verified picking, branded packing, label and manifest.
- 04
Dispatch
Tracked carrier dispatch with notifications to the recipient.
Why HPM
Print and fulfilment under one roof.
Most fulfilment houses don't print. Most printers don't fulfil. We do both, so reprints, top-ups and late additions don't slow your dispatch down, and there's one team to call when something needs fixing.
- One contact for print, kit and dispatch.
- 25 years fulfilling for retail, finance and not-for-profit.
Frequently Asked Questions
Common questions about pick & pack fulfilment.
1pm AEST for most carriers. Late requests in by 3pm we usually still get out the same day if stock is on shelf.
Yes, Shopify, WooCommerce, Magento and custom carts via API. Orders flow straight to the warehouse, tracking flows back to the customer.
Per order plus per pick line plus carrier. We'll quote a flat-rate kit price for repeating jobs so you can budget cleanly.
Yes, return-to-warehouse, QC, restock or quarantine. Reporting shows return reasons so you can spot product issues fast.
Over 99.8%. Every pick is barcode-scanned against the order before it gets sealed.
What clients say
In their own words.
`Our welcome kits have several components that all need to be assembled correctly before they go out. Horizon's pick and pack team gets the kitting right order after order, which used to be our biggest source of customer complaints.`
Ready when you are
Need help getting kits out the door?
Tell us the volume and we'll quote pick, pack and dispatch.